Hey S32 community, I need a little help :)
I have a documentary that I'm trying to put on Amazon Video Direct. AVD requires closed captions and audio descriptions, which I have! The master for my film is on a DIGIBETA and has both CC and AD. I took the Digibeta to a guy who put it on a thumb-drive so I could upload it to Amazon Video Direct, which I did.
When I watch the quicktime on the thumbdrive, I can toggle on and off CC. Not sure about the AD. But after uploading the video to Amazon, it somehow is missing both the CC and AD files.
This kind of post stuff is not my wheelhouse, so I'm a little out of my depth...any help is greatly appreciated.
Thanks!
Erik
I would try and consult the tech guys at Amazon. What are their CC protocols and language selections. Sometimes it's there and they need to tell the computer what language it is so it can be translated later, etc. Not sure about that but it's an idea to look into.