Heads or Tails: A true account of the nations worst hostage crisis Lisa Joseph is one of the lucky survivors. On April 4, 1991, she and two other family members stopped by the Good Guys Electronics Store in Sacramento, California. As they left the store, she was grabbed by the hair and shoved against the wall. Shots rang out and four Asian gunmen seized the store to protest their frustrations and unhappiness with their education in the United States. Thirty-eight people were held at gunpoint...